Track Your Order

At Eitqad, we understand how exciting it is to receive your new jewelry. That's why we've made it easy for you to stay updated on your order every step of the way.

How to Track Your Order

Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking number and, where applicable, a link to track your shipment.

Simply enter your tracking number into our tracking system or use the tracking link provided in your shipping confirmation email to view the latest delivery updates.

Tracking Information Not Updating?

Please allow 24–48 hours after receiving your shipping confirmation for tracking information to appear. Courier systems may take some time to update the shipment status.

Didn't Receive Your Tracking Number?

If you haven't received your shipping confirmation email within the estimated processing time, please:

• Check your spam or junk folder.

• Verify that the email address used during checkout is correct.

• Contact our customer support team if you still cannot locate your tracking information.

Need Assistance?

If you have any questions about your shipment, delivery status, or tracking information, we're here to help.

Please contact us through our Contact Us page and include the following details:

• Your Order Number

• Full Name

• Email Address

• Any questions regarding your order

Our customer support team will respond as quickly as possible and help you locate your shipment.

Thank You for Shopping with Eitqad

We appreciate your trust in Eitqad and are committed to ensuring your order reaches you safely and on time. Thank you for choosing us for your jewelry needs.